You're being scored on evidence your IT team was never asked to produce.
The ESG page explains why the organisation faces sustainability pressure. This page is about what happens when that pressure becomes a number. EcoVadis doesn't score intent. It scores documentation. And over half the total weight falls on themes that depend on IT asset data most organisations don't capture in a scoreable format.
THE GAP THAT COSTS YOU POINTS
EcoVadis doesn't know what you do. It only knows what you can document.
The assessment is evidence-based. The assessor evaluates every answer the organisation submits against the documentation behind it. Strong answers without supporting evidence count as unsupported claims. In other words, what you can't document, you can't score. Here's where most organisations lose points they shouldn't.
DOES THIS SOUND LIKE WHERE YOU ARE?
Most organisations we work with arrive in one of these situations.
The trigger is different every time. The underlying cause is almost always the same.
WHAT ECOVADIS ACTUALLY MEASURES
Four scoring categories. All four depend on IT asset data more than most organisations realise.
EcoVadis assesses the organisation across four themes. Each theme carries its own weight and the assessor scores them independently. The overall rating is a composite. Here's what each one needs from IT.
WHERE THE POINTS COME FROM
EcoVadis questions mapped to ITAM and ITAD evidence.
This is not abstract. Each row shows a specific area where the EcoVadis assessment looks for evidence, and the ITAM or ITAD output that produces it.
HOW WE CLOSE THE GAP
Two systems that turn existing practice into documented, scoreable evidence.
The same two systems that close the broader ESG evidence gap move the EcoVadis score. An ITAM programme that captures lifecycle data at the point it happens, and an ITAD process that generates certified evidence from every disposal.

WHAT CHANGES
From a score that underrepresents what the organisation does, to one that reflects it accurately.
The goal isn't to game the assessment. It's to build the evidence infrastructure that lets the organisation present a complete, verifiable picture every time. So the score reflects practice, not documentation gaps.
STRAIGHT ANSWERS
