Service Offerings
Service Offerings are the concrete ways our services take shape in real engagements. The Services page describes the capability areas we work in. This page shows the offerings that come out of those services, the practical starting points that turn intent into movement.
Each offering is designed to be specific enough to understand and initiate, while still adapting to your reality, tooling, governance maturity and operating model, and the pressure you are under all shape the final path. The goal stays consistent: reduce assumption, increase evidence, and create a foundation leadership can steer with confidence.
The Strategic ITAM Review is a concrete offering from our IT Asset Management services.
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It establishes a reliable baseline of asset truth and the governance needed to keep it stable. We combine focused stakeholder interviews with a 66 question maturity dataset and a comparison between ITAM records and CMDB reality. Where the story breaks, we document the gaps, clarify ownership, and define what must change first.
You receive a Findings report with maturity rating, prioritized findings. You also get a recommandations report with practical direction for next steps, aligned to cost control, audit readiness, security, and sustainability reporting so leadership can decide and act quickly.
IT Asset Disposal Optimal Path is a concrete offering from our IT Asset Disposal services.
We help you move from ad hoc pickups to a controlled disposal flow that is secure, compliant, and traceable.
We map the current journey, confirm roles and handoffs, and set the minimum governance and reporting needed to stand up in audits and ESG narratives. You get a practical execution plan that reduces risk, tightens documentation, and makes disposal measurable across locations.
The Strategic Project Engagement is a concrete offering from our Customer-Side ESM implementation services.
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It establishes independent, customer-side control of new or existing Enterprise Service Management (ESM) projects. Where vendor-supplied project management naturally optimises delivery against supplier scope and timelines, we represent the customer’s business intent, decision authority, and risk exposure.
We combine focused stakeholder engagement with active management of scope, priorities, dependencies, and decision paths across the project. When delivery drifts toward activity rather than outcomes, we intervene, clarify ownership, and realign execution to what actually matters for the organisation.
Enterprise Service Management Governance is an offering from our Customer-Side ESM implementation services.
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It establishes clear decision authority, accountability, and control over how your Enterprice Service Management(ESM) platform evolves across strategy, delivery, and operations. Where vendor-led delivery tends to optimise locally, we anchor governance centrally, ensuring initiatives are prioritised, authorised, and reviewed against agreed principles, capacity, and business value.
We operationalise governance through defined boards, roles, policies, and portfolio mechanisms that connect strategic intent with day-to-day execution.
You receive a functioning governance structure with clear decision paths, ownership, and transparency across initiatives, costs, and vendor performance. You also receive practical governance direction aligned to platform stability, compliance, financial control, and scalable adoption.
CMDB/ITAM Alignment & Compliance Enablement is an offering from our Customer-Side ITSM implementation services.
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We align your CMDB structure and data quality with IT asset management, lifecycle governance, and compliance requirements. Where CMDBs often become populated but not trusted, we focus on making them operationally reliable by clarifying ownership, data standards, and lifecycle integration.
We align how assets are registered, maintained, and retired with how they must be secured, reported on, and evidenced across audits and regulatory obligations.
You receive a CMDB foundation that supports daily operations, audit readiness, and reporting without manual reconciliation. You also receive practical direction for sustaining data quality and governance, aligned to compliance, cyber resilience, and financial transparency.
Accelerated Use-Case Collection & Analysis is is an offering from our Customer-Side ITSM implementation services.
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It provides a structured and accelerated approach to collecting, validating, and prioritising use cases across business and IT stakeholders. We combine clear pre-read communication with focused workshops, fact-finding, and live validation to capture use cases with defined scope, dependencies, acceptance logic, and data requirements. Where inputs conflict, overlap, or lack clarity, we consolidate, resolve inconsistencies, and document decisions in a consistent format.
You receive a consolidated and prioritised use-case backlog that is ready for delivery planning. You also receive clear scope boundaries, documented assumptions, and a shared understanding across stakeholders.